AusFarce or AusFantastic?

Razor Burn

Active Member
Grand Society
Da Menth Heads
Joined
Dec 4, 2017
Location
Canberra
They have declared it lost and that they will work with the sender to get me a replacement for a one-off custom shave brush. Bit annoying but we will see if it ever rocks up when I have the replacement
That's more than frustrating as they have one simple job to do but no point stating the obvious - AUSFARCE!!! :X3:

Here's hoping they do the right thing and compensate you for the material loss so you can get another custom brush! (y)
 
Joined
Jan 24, 2020
Location
Pakenham, Melbourne
That's more than frustrating as they have one simple job to do but no point stating the obvious - AUSFARCE!!! :X3:

Here's hoping they do the right thing and compensate you for the material loss so you can get another custom brush! (y)
George at Billy Goat Brushworks is sorting it out for me, going to send me something different and hopefully, it's just as awesome as the one that went missing :unsure:
 

Mark1966

...when the General talks
Staff member
Site Moderator
Grand Society
2016 Sabbatical Fail
2018 Charity Auction Winner
Joined
Apr 26, 2011
Location
Canberra
We need @Mark1966 to become the NEW CEO for Australia Post.

Let’s make Australia Post Great Again :smuggrin: because he’s very good with spreadsheets
First decision - knock down Redbank and Chullora and move all sorting to a new, start of the art facility in Canberra! It is all about jobs, jobs, jobs

I will promise SAME DAY DELIVERY (1) on all parcels across Australia.

(1) Same Day Delivery promise is to the free post office box provided to all Australians at our Canberra sorting centre. Delivery to homes is available for an additional change, service cannot be guaranteed.
 
Joined
May 26, 2018
Location
Melbourne
Auspost is definitely improving it's parcel delivery times, at least for me. Parcels that were taking 5 days are down to 2 days (same State) and parcels taking 7 days (e.g. NSW) down to 3 days. I don't know if this is because Auspost is becoming more efficient or if parcel volumes are down due to the easing of restrictions, with B&M stores re-opening.
 
Joined
Dec 11, 2019
Location
Australia
First decision - knock down Redbank and Chullora and move all sorting to a new, start of the art facility in Canberra! It is all about jobs, jobs, jobs

I will promise SAME DAY DELIVERY (1) on all parcels across Australia.

(1) Same Day Delivery promise is to the free post office box provided to all Australians at our Canberra sorting centre. Delivery to homes is available for an additional change, service cannot be guaranteed.

Redbank is a fully automated state of the art sorting facility.
(Quoted by Aus Post)

It constantly breaks down and Aus Post have to employ extra staff to cover for the machines inability to sort mail. Redbank does run 24/7 so I suppose even the machines need a smoko from time to time.

So now we the tax payer are paying not only for the expensive facility, but also for the staff that the machines were supposed to replace !

AusFarce at it's finest.
 
Joined
Jan 24, 2020
Location
Pakenham, Melbourne
Auspost my hate me. Not only did they lose my Billy Goat Brushworks brush when shipping from Brisbane to Melbourne, on Friday last week they called me to advise that they lost my Rockwell 6C that was being sent back to Beard & Blade as an RMA for a defective thread on the handle. Auspost is as useful as tits on a bull
 

Razor Burn

Active Member
Grand Society
Da Menth Heads
Joined
Dec 4, 2017
Location
Canberra
Auspost my hate me. Not only did they lose my Billy Goat Brushworks brush when shipping from Brisbane to Melbourne, on Friday last week they called me to advise that they lost my Rockwell 6C that was being sent back to Beard & Blade as an RMA for a defective thread on the handle. Auspost is as useful as tits on a bull
Mate that stings! I have noticed some issues with the 6S but nothing requiring it to go back so hopefully they sort things out considering they've d#%ked you around twice! :facepalm::mad::spam::banghead: AusFarce indeed!!!
 

SpeedyPC

Active Grasshopper
Grand Society
2017 Sabbatical Fail
2018 Charity Auction Winner
Joined
Jan 19, 2016
Location
The Dark Lord of Wet Shaving
Auspost my hate me. Not only did they lose my Billy Goat Brushworks brush when shipping from Brisbane to Melbourne, on Friday last week they called me to advise that they lost my Rockwell 6C that was being sent back to Beard & Blade as an RMA for a defective thread on the handle. Auspost is as useful as tits on a bull
You need to get yourself a parcel locker and a parcel collect registration number see link below for details.

https://auspost.com.au/receiving/alternative-delivery-addresses/use-a-247-parcel-locker
https://auspost.com.au/receiving/alternative-delivery-addresses/choose-a-post-office-for-deliveries?fm=search-organic:parcel collect:1
 
Joined
Jan 24, 2020
Location
Pakenham, Melbourne
ate that stings! I have noticed some issues with the 6S but nothing requiring it to go back so hopefully they sort things out considering they've d#%ked you around twice! :facepalm::mad::spam::banghead: AusFarce indeed!!!
Since is just since May this year! Stuff em! The handle would screw on a few degrees out and was really tight in spots then glided the last few turns. Was a struggle to get it to connect to the head at all.


I've got one and used it before when I was in Teamplestowe, but I'm in Pakenham VIC now (Yay, Covid!) and the nearest locker is in Beaconsfield. So its not overly convenient when I'm home 24/7 as works let me work remotely for 3 months. The issue hasn't been lost when delivering to me though, the brush went missing right after they received it at the post office, if it ever left the post office at all and the RMA they were delivering to Clayton South and delivered a heap of parcels without updating delivery but they verified that B&B doesn't have it and they can't find it. Tis fucked. :ROFLMAO:
 
Joined
Dec 11, 2019
Location
Australia
Auspost my hate me. Not only did they lose my Billy Goat Brushworks brush when shipping from Brisbane to Melbourne, on Friday last week they called me to advise that they lost my Rockwell 6C that was being sent back to Beard & Blade as an RMA for a defective thread on the handle. Auspost is as useful as tits on a bull
That would have p$#$ed me right off.

Aus Post have lost my prepaid telsta return parcel which had a faulty phone, so telstra have decided to charge me even though I have insurance and proof of return postage.
It's now in the hands of the Telecommunications Industry Ombusman.

Another well done Auspost.
 
Joined
Jun 9, 2016
Location
Adelaide
The issue hasn't been lost when delivering to me though, the brush went missing right after they received it at the post office, if it ever left the post office at all and the RMA they were delivering to Clayton South and delivered a heap of parcels without updating delivery but they verified that B&B doesn't have it and they can't find it. Tis fucked. :ROFLMAO:
Yup. I've had absolutely no notifications of anything once a package leaves a distribution centre - sometimes not even in the same city! I had some items coming from Brisbane and the most recent can said that they were still at the Brisbane sorting depot, when 5 mins later the postie drops it off in my letter box... Not the first time that has happened, either.
 
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