Whether or not a brush is a "dud" is probably dependant more on each individual's point of view regarding what sort of quality they should receive when they have spent the money that Sears/Sabini are asking and wait the 3-6 months to receive the brush. The first brush I purchased from them had an obvious defect in the handle. How the handle made it out of the workshop is beyond me (I have also seen many brushes on various BST's with the same defect). The brush was replaced and there were no issues in that regard except I waited another 3 months before I got the replacement. If I recall correctly it was a total of around 9 months wait to get the brush I paid for.
Exact opposite sentiment. I bought shavemac and will not do so again. It was good the first few month. Then went backwards. Will bring it the next get together I attend so people tell me what’s wrong. M&F is the same as the day I bought it.
I would expect the odd imperfection for sure but I think that the price paid should reflect in the quality of the workmanship as well. I have not been very specific above but the "defect" I have mentioned was not an imperfection per se but more so that the handle had not been finished properly. As with @alfredus Brad was easy to deal with (I did not receive nor was I offered any refunds although return postage was paid for) but I ended up waiting an extensive amount of time for both the original brush and the replacement (again approximately 9 months). At the time I was also told steps were being taken to ensure that the same issue did not happen again. Unfortunately for me I chose to buy another brush from them and have had an almost identical issue once again. The prospect of waiting another 3-4 months to get a replacement (typically it appears that they will not go out of their way to expedite the replacement process) does not excite me at all. Also unfortunate for me is that the knot is wonderful and there are of course no guarantees that a replacement knot will even be from the same batch of hair. Makes it a very frustrating experience especially when one considers that the brush retails for $200 USD. At this stage I have simply been offered a refund of the purchase price, return shipping and some financial compensation, I have not been offered a replacement or any other resolution which is also quite frustrating.
I personally love hooked tips in my brushes - but have never experienced them breaking...many pay money to have hooked tips...
The clumping is due to the hooked tips - just go over the knot with your hand a couple of times when it is dry and they unclump - one of my favourite past times
I know this sounds stupid, but do you take good care of your brushes? Warm (not hot) rinse, until no soap is in there, followed by cold rinses (for the hair follicles to close up again), towel drying and then letting the brush sit and dry? Decent wash with shampoo, vinegar, glycerine every 6-12 months?
I am just asking, because if there would be any issues with breaking hair, you would expect them to be in the dry climate here in Adelaide, and I certainly don't have those problems.
Really sorry to hear...it is very rare, that someone is not happy about a Shavemac - but we all have different tastes.
